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CCAP Provider News

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Have you subscribed to the Child Care Connections newsletter? It will keep you informed and empower you to find resources as you serve children, families and communities. Information is shared four times each year.

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Latest Updates:

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Provider SSP

Provider SSP

Access the CCAP Provider Self-Service Portal (SSP) to certify enrollment, check payment status and more. Find training resources here.

Go to the SSP

Provider Guidebook

CCAP Provider Guidebook

Find information about how to participate in the Child Care Assistance Program as a provider. 

Read the Provider Guidebook

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Resources and Publications

If you would like to find a version of these publications that can be translated, visit the Apply for Help Publications page.

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Provider Information

Elevate your business: Billing, payment, tax, & SSP information for CCAP Providers

Billing, Payment, Tax & SSP Information for CCAP Providers

Check out our latest training covering all things related to billing for CCAP. 
All providers receiving payments from the Child Care Assistance Program should complete this brief, 15-minute session.

Take the training

Tiered Quality Based Bonuses

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Tiered Quality Based Bonuses
What are the CCAP Tiered Quality Based Bonuses?

HHS is issuing an additional CCAP tiered bonus payment per CCAP child for qualifying child care providers.

These funds are separate from the CCAP payment and do not need to be applied to a family’s bill.

How are the bonuses calculated?

Bonuses are calculated based on the Quality Rating and the max state rate from the Sliding Fee Scale.

Quality Rating Bonuses are:

  • Step 2 Quality Rating receives an additional 5% of the state max rate for each approved CCAP payment.
  • Step 3 Quality Rating receives an additional 10% of the state max rate for each approved CCAP payment.
  • Step 4 Quality Rating receives an additional 15% of the state max rate for each approved CCAP payment.

For example

Carla is a child care provider with the following status:

  • License type: Group
  • QRIS rating: 2
  • Level of care: Full-time
  • Age of child or children: 12 month old and 4 year old

Based on this information, Carla would be approved for an additional $49 for the 12 month old, and $34 for the 4 year old.

  • Max State Rate for 12 month old: $980 x QRIS Rating Percentage: 5% = $49
  • Max State Rate for 4 year old: $680 x QRIS Rating Percentage: 5% = $34
When are bonus payments processed?

Payments are processed on the fifth of each month and will be received within three to five days.

How can I obtain a Bright & Early ND Quality Rating?

Visit Bright & Early ND to learn more about the process, benefits, and resources available to support participation.

Cost Analysis and Market Rate Survey

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Cost Analysis and Market Rate Survey

Thank you for your interest in the Cost Analysis and Market Rate Survey for child care providers! Our 2023 survey has closed as of Jan. 22, 2023. Check back for information about the next survey, coming Fall 2024.

If you have any questions or comments, please see the contact information below.

The NDSU Center for Social ResearchChild Care AwareChild Care Assistance Program
701.231.8621701.997.8515 (option 1)701.328.2332; 711(TTY)
nancy.hodur@ndsu.edureferral@ndchildcare.orgccap@nd.gov
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CCAP Provider Self-Service Portal (SSP)

The SSP is where you can certify enrollment, check payment status and more. Get started by watching a video with tips for registering as a child care provider. You can find help and training topics below.

Note: You will be asked to enter your EIN/SSN each time you log in.

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What do I need to know before getting started in the CCAP Provider SSP?

Watch a video with tips for registering as a Child Care Assistance Provider.

  1. Before getting started:
    • Be prepared to fully finish the registration process as the system will not save your place. This should take about 10 minutes.
    • If a W9 and current provider license are not already on file, you will be prompted to upload them.
  2. On the Child Care Provider Registration screen, you will see a message that says you are "already known to SPACES." You will need to enter your SPACES ID. This can be found on the bottom of any notice from HHS, shown as "Prov #."
  3. Once you've entered this ID, be sure to click "LINK ACCOUNT." 
  4. Whe you reach the Upload Documents screen, if your documents are already on file with our office you can skip this step by clicking "Next."
How do I create a North Dakota login?

Click here to view a training guide for this process.

  1. Go to https://dhsprovider.dhs.nd.gov/
  2. Under CCAP Providers, click “Sign In.”
  3. If you do not already have a North Dakota login, click on “Create an account.”
  4. Fill out the requested information to create your North Dakota login.
    Note: Items with the asterisk (*) sign are required.
  5. An activation code will be sent to the email you provided. Enter the activation code and click confirm.
  6. You will see a confirmation that your account has been activated.
  7. Click “Return to online service” to log into the SSP.
How do I register as a State Licensed Provider?

Click here for a visual training guide for this process.

Before getting started:

  • Be prepared to fully finish the registration process as the system will not save your place. This should take about 10 minutes.
  • If a W9 is not already on file, you will be prompted to upload one.

  1. Go to https://dhsprovider.dhs.nd.gov/. Under CCAP Providers, click “Sign In.”
  2. Enter the login credentials for your North Dakota login account and click “Sign In.”
  3. Click the drop-down box and select the license category that applies to you. Once you’ve selected your license type, enter your Provider Tax Identification Number and License Expiration Date. Click “Verify.”
    If you receive a message that your provider license number is not known, contact your licensing specialist for assistance.
    If you are known to the system, the name of your daycare will be shown. Click “Next” to confirm.
  4. A W9 is required for In State Providers. If one is not already on file, you will be prompted to upload one. Click “Provider Registration & Verification” to continue.
  5. On the Provider Details screen verify the information shown. If anything is incorrect, reach out to your licensor to update. If you would like payment to go to the family, check the “Pay to Family” box. Click “Next” to continue.
  6. On the License Address Details screen verify the information shown is correct, then click “Next.” If anything is incorrect, reach out to your licensor to update.
  7. Enter your banking information or confirm the details if it is already on file. If you would like to apply for a direct deposit exemption, click the box for a dropdown menu.
  8. On the W9 Details screen enter the information on listed on your W9. If details are already on file they will be automatically filled in. Verify or edit if needed, then click “Next.”
  9. If a W9 is needed you will be prompted to upload one. If one is already on file you will not be prompted.
  10. Read the provider agreement, then click the "I have read and agree" box. Click next to finish the registration process.
  11. If you were prompted to upload a W9, you will see a message that your registration request has been submitted. Please allow two business days for registration approval.
    If were not prompted to upload a W9 and you see this screen, log out and back in from the “My Account” menu.
How do I register as an Out of State, Tribal or Military Provider

Click here for a visual training guide for this process.

Before getting started:

  • Be prepared to fully finish the registration process as the system will not save your place. This should take about 10 minutes.
  • If a W9 and current provider license are not already on file, you will be prompted to upload them.

  1. Go to https://dhsprovider.dhs.nd.gov/. Under CCAP Providers, click “Sign In.”
  2. Enter the login credentials for your North Dakota login account and click “Sign In.”
  3. Click the drop-down box and select the license category that applies to you. Once you’ve selected your license type, enter your Provider Tax Identification Number and License Expiration Date. Click “Verify.”
    If you are known to SPACES you will be prompted to link your account.
  4. A W9 and copy of your provider license are required. If these are not already on file, you will be prompted to upload them. Click “Provider Registration & Verification” to continue.
  5. On the Provider Details screen verify the information shown. If anything is incorrect, you may edit as needed. If you would like payment to go to the family, check the “Pay to Family” box. Click “Next” to continue.
  6. On the License Address Details screen verify the information shown is correct, then click “Next.” If anything is incorrect, you may edit as needed.
  7. Enter your banking information or confirm the details if it is already on file. If you would like to apply for a direct deposit exemption, click the box for a dropdown menu.
  8. On the W9 Details screen enter the information on listed on your W9. If details are already on file they will be automatically filled in. Verify or edit if needed, then click “Next.”
  9. If documentation is needed you will be prompted to upload it.
  10. Read the provider agreement, then click the "I have read and agree" box. Click next to finish the registration process.
  11. If you were prompted to upload a W9, you will see a message that your registration request has been submitted. Please allow two business days for registration approval.
    If were not prompted to upload a W9 and you see this screen, log out and back in from the “My Account” menu.
How do I register as an Approved Relative Provider?

Click here for a visual training guide for this process.

Before getting started have the following documents ready:

Note: Be prepared to fully finish the registration process as the system will not save your place. This should take about 10 minutes.


  1. Go to https://dhsprovider.dhs.nd.gov/.
  2. Under CCAP Providers, click “Sign In.”
  3. Enter the login credentials for your North Dakota login account.
  4. Click the drop-down box and select the license category that applies to you. Once you’ve selected your license type, enter your Provider Tax Identification Number. Click verify.
  5. If you are known to SPACES you will be asked to enter your SPACES ID, then click link account.
    Note: Your SPACES ID can be found on notices you receive from CCAP.
  6. As an Approved Relative Provider you will need to upload the documents listed in the “Approved Relatives” column.
    Click “Provider Registration & Verification” to continue.
  7. Verify the business details in the system. If you would like payment to go to the family, check the “Pay to Family” box. Click "Next."
  8. Verify the License Address Details are correct, then click "Next."
  9. Enter your banking details to enroll for direct deposit. If your info is already on file, it will be populated. If you would like to verify the details, click the boxes with *** to display the information. If you would like to apply for a direct deposit exemption, click the box for a dropdown menu.
  10. Verify the details of your W9.
  11. Upload the required documentation. Use the dropdown box to select the type of document you are uploading. Click "Next" when you are finished.
  12. Read through the provider agreement.
    Click the “I have read and agree” box, then click next to finish the registration process.
    If you would like a copy of the provider agreement, click here.
  13. You will see a confirmation that you have successfully completed the registration request process.
    If you are applying to become an Approved Relative Provider, please allow up to 30 days for approval. If already an Approved Relative Provider and are registering for the SSP, please allow up to 2 business days for approval.
How do I use the SSP?

Click here for a visual training guide for this process.

Dashboard

The Dashboard is the first page you will see when logging into the SSP. This is where you can find messages, certify enrollment, view payment history and submit attendance. You can return to this page by clicking “Dashboard” in the top menu.

My Associations

My Associations will show children that are linked to you. If children are missing from your associations, contact the human service zone office. Click here for a directory.

View Statements and Documents

This is where you can view all your documents or upload new ones.

My Registration Fee

This is where you can submit a registration fee.
Note: This is only available for center or group licensed providers. A registration fee can only be submitted once per child in a year.

FAQ

Find frequently asked questions about the CCAP Provider SSP.

My Account

Use the "My Account" dropdown to access additional features such as communication settings and profile access settings.

Can payment be made to the family?

Payments from CCAP must be paid to the provider, and cannot be paid to the family.

How do I certify enrollment and view payment details?

Click here for a visual training guide for this process.

Certify enrollment:

The Child Care Assistance Program provides payments based on enrollment. Each month providers must “certify” enrollment.

  1. In the Certification for Current/Past Months section of your SSP Dashboard, click “Not Certified” for the month you are certifying for.
  2. For each child in your care, click the circle under status and enter the amount you are billing for. When you are finished, click “Certify.”

    • Note: If you did not certify each child in your care, you will see “Partially Certified” as the status. Children that have an amount entered will still be processed even though the month shows partially certified. 

Change a previously submitted certification:

For a certification that has not been paid:

  1. Click "Certified" from the Certification for Current/Past Months.
  2. Make the changes needed, then click "Certify" to save.

For a certification that has been paid:

  1. Click "Certified" from the Certification for Current/Past Months.
  2. Make the changes needed, enter a reason for the update, then click "Update."
  3. Click "Certify" to save.

View payment history:

  1. Click "View Certifications & Payment Activity."
  2. Click "View Payment" for the service month you are looking for. A dropdown will appear with payment details.
How do I submit an attendance record through the SSP?

Click here for a visual training guide for this process.

  1. Click “Upload” in the Attendance Submission for Current/Past MonthsNote: If you do not already have an attendance form that you use, you can download one.
  2. Add your attendance form. Select attendance as the document type. Click “Upload.”
  3. Once you have submitted your attendance form you will be returned to the Dashboard. The attendance status for the month you uploaded will show “Submitted.”
How do I submit a registration fee?

Click here for a visual training guide for this process.

Note: This is only available for center or group licensed providers. A registration fee can only be submitted once per child in a year.

  1. Click “My Registration Fee” in the top menu.
  2. Click “Submit.”
  3. Enter the registration fee charged for each child then click “Submit.”
  4. You will be returned to the My Registration Fee screen, where you will see the total amount submitted for each year. Repeat the same steps to submit a registration fee for additional children who join your care.
How do I upload a document?

Watch a video to learn how to upload a document, or follow along with the steps below.

  1. In the top menu of the dashboard click "View Statements & Documents," then "Upload Documents." 
  2. Drag the document into the upload space, or click the "Click Here to Browse" option to select from a location on your computer.
  3. Under Document Type click "Select." Choose the type of document you are uploading from the list.
  4. If applicable select the year, then the month for the document.
    Note: This would be needed for attendance records.
  5. Review the information you have entered.
  6. Click "Upload."