What it is: EVV systems electronically verify, by a phone or computer-based system, that personal care, home health and other home and community-based services are being provided. The system is also required to document the actual time a provider begins and ends a service. Passed by Congress in 2016, the federal law impacts Medicaid and long-term services and supports. More information is online at www.congress.gov/114/bills/hr34/BILLS-114hr34enr.pdf
What it impacts: It impacts North Dakota's Aging Services, Developmental Disabilities Services and Medical Services systems.
When? Starts January 1, 2021
Resources
- New EVV Policy (Posted January 28, 2026)
- EVV FAQs: Electronic Visit Verification System FAQs (October 2024)
- Website: Therap Electronic Visit Verification (EVV) in North Dakota
- Webinar Recording: Service Authorizations & Professional Billing in Therap for QSPs Providing Services Not Subject to EVV (Posted Nov. 18, 2020)
- Webinar Recording: ND Electronic Visit Verification (EVV) for Aging Services Qualified Service Providers (QSP)
- Presentation: Electronic Visit Verification (EVV) System Public Input Meetings 2019 (October 2019)
- Presentation: Electronic Visit Verification (EVV) System Public Input Meetings 2018 (Spring 2018)
Contact
For information about North Dakota's electronic visit verification system project, contact Tashawnna White at tjwhite@nd.gov or (701) 239-7251, 711 (TTY).
For technical assistance with Therap, please contact Therap at ndsupport@therapservices.net.
To inquire on your EVV billing, contact the Automated Payment Line at 1 (866) 768-2435. For any other billing inquiries, contact the Medicaid Call Center at 1-(877) 328-7098, and enter 0 if prompted for a pin.