What is LIHEAP?
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible families with home heating and weatherization costs.
The program partially pays the cost of natural gas, electricity, propane, fuel oil, coal, wood, or other fuel sources.
The program also covers:
- Weatherization services (insulation, weather stripping around doors and windows, etc.)
- Furnace cleaning, repair, and replacement
- Chimney cleaning and inspection
- Emergency assistance
How Do I Apply for LIHEAP?
LIHEAP applications for the new heating season (Oct. 2022 - May 2023) will be accepted starting October 1.
The last day to apply for the heating season is May 31, 2023 during business hours.
Apply Locally
Print an application and return it to the Customer Support Center or in person at your local Human Service Zone office.
Apply by mail
Submit a request to have an application mailed to you and return it to the Customer Support Center.
Documents to have when you apply:
- Completed LIHEAP application
- Verifications of any income you received in the prior month, current month and what is anticipated in the following month
- If you want LIHEAP to help going back to October (start of current heating season), you will need to provide all income going back to October to current month.
- If you want to be reimbursed for bills you PAID, you MUST also include proof of paid heating bills along with your income for those months you are requesting reimbursement.
- Verifications of expenses you have paid from June 1 to current
- Medical expenses
- Childcare expenses
- Child Support/Alimony
- Copy of your heating bill
- Copy of your lease if you rent
If you need help applying, a Community Options outreach worker can come to you and help with the LIHEAP application process. Call Community Options at 1-800-823-2417 for assistance.
The Customer Support Center can also help you with the following:
- apply for Medicaid, SNAP, CCAP, LIHEAP and TANF
- report changes to your case
- answer questions about your case or programs
This is also where you will send documents related to your case either by email, fax or mail.
Contact the center at:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506
If you need help using the SSP, find videos and step-by-step instructions on the SSP Help page.
- Create a North Dakota login. If you already have one, you can skip this step.
- Link your case to your North Dakota login.
If you need help, find a video and step-by-step instructions on the SSP Help page.
Additional LIHEAP Services
If you are approved for this heating season (Oct. 2022 - May 2023) you may also get help with the following (click each topic to learn more):
Want your furnace cleaned? Contact the Customer Support Center to let them know who you would like to provide this service. If you are unsure which vendor you would like to use, the county can give you a list of vendors in your area.
Having furnace issues? Take your LIHEAP approval notice and contact Community Action Partnership (CAP). CAP may be able to assist with furnace repair or replacement.
If you have a heating emergency: Contact the Customer Support Center as they may be able to assist with emergency help.
If electric is not your primary source of heat: Take your LIHEAP approval notice to Community Action Partnership (CAP) for Energy Share. CAP may be able to assist with your emergency electric costs.
Take your LIHEAP approval notice and contact Community Action Partnership (CAP). CAP may be able to weatherize your home to make it more energy efficient.
What are the Income Limits for LIHEAP?
Eligibility is based on a household's income to ensure help goes to those most in need.
A household’s income must be at or below 60 percent of North Dakota’s median income and within these limits.
(Income limits effective Oct. 1, 2022 through Sept. 30, 2023)
|
Houshold Size |
Income |
Monthly Income |
| 1 | $33,407 | $2,783 |
| 2 | $43,686 | $3,640 |
| 3 | $53,965 | $4,497 |
| 4 | $64,245 | $5,353 |
| 5 | $74,524 | $6,210 |
| 6 | $84,803 | $7,066 |
| 7 | $86,730 | $7,227 |
| 8 | $88,658 | $7,388 |
| 9 | $90,585 | $7,548 |
| 10 | $92,512 | $7,709 |
| 11 | $94,440 | $7,870 |
| 12 | $96,367 | $8,030 |
Both homeowner and renter households are eligible for the program. Individual tribal LIHEAP programs serve tribal members living on reservations in the state.
Information and Resources
For information on becoming a LIHEAP vendor, email dhsliheapsys@nd.gov or call (701) 328-3513 and select option 5 for LIHEAP.
Additional Services
HHS may be able to help with more than just your home energy needs.
Other programs you may qualify for include health care, food support and child care.
Learn more about other services available by clicking here.
Who can help me apply or answer questions about LIHEAP?
For help applying, questions about eligibility, or your existing case, contact the Customer Support Center:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506
State Office Contact Information:
Economic Assistance Policy Division
Low Income Home Energy Assistance Program
600 E Boulevard Avenue, Dept. 325
Bismarck ND 58505-0250
Phone: (701) 328-2332
Toll-Free: (800) 755-2716 (ND Only)
711 (TTY)
Email: dhseap@nd.gov