Summer P-EBT
The Summer Pandemic Electronic Benefits Transfer Program, or Summer P-EBT, helps families with the cost of food for children during the summer months. If your family qualifies help is available for children ages 0-5 and school-age children. Learn more.
Medicaid Members
Update your contact information so you can receive important information about your coverage. Learn more.
FCC Affordable Connectivity Program
Looking for help with internet costs? Find out if you qualify for the FCC Affordable Connectivity Program. Learn more.
We want to hear from you!
Help shape the future of our programs by participating in a brief survey. Learn more.
Welcome to the Economic Assistance and Medicaid Self-Service Portal
Use the SSP to apply online, check your benefits, complete a review and more.
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Apply or complete a review for Medicaid, Food Assistance (SNAP), Child Care Assistance (CCAP), Home Energy Assistance (LIHEAP) and Temporary Assistance (TANF).
Apply or manage your case for NDRH Housing Stability or Help for Homeowners.
The TANF Monthly Report can now be submitted online.
LIHEAP applications for the new heating season (Oct. 2023 - May 2024) will be accepted starting October 1. However, households whose income is solely from a fixed income source(s) may apply now. The following income types are considered a fixed income source: pension payments, railroad payments, social security payments, SSI payments, annuity payments, or IRA distribution payments.
If you have an energy related emergency (shut-off or disconnection notice, out of deliverable fuel, minor repairs), please contact the Customer Support Center.
Apply by Mail: Submit a request to have an application mailed to you.
In Person: Print and complete the Application for Assistance (SFN 405) or the Application for LIHEAP (SFN 529) and then return it to the human service zone office in your county.
For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.
For free Medicaid application assistance from a North Dakota Navigator, call 1.800.233.1737 or visit their website.
- Create a North Dakota login. If you already have one, you can skip this step.
- Link your case to your North Dakota login.
If you need help, find a video and step-by-step instructions on the SSP Help page.
The Customer Support Center can help you:
- report changes to your case
- answer questions about your case or programs
- check the status of your application and/or review
This is also where you will send documents related to your case either by email, fax or mail.
Note: If you are signed up for the Self-Service Portal (SSP) you can submit documents online.
Contact the center at:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506
I need help with...
Family
Get help with family needs including help paying for child care and temporary assistance to support your family.
Food
Find help with food from the Supplemental Nutrition Assistance Program (SNAP) or WIC.
Home
Get help with heating, rent, utilities, mortgage and more through programs like LIHEAP and NDRH Housing Stability. Find resources for individuals experiencing homelessness through PATH.
Quick Links
We partner with other agencies that may be able to help you:
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Find a local Human Service Zone office in your area
Additional help:
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Federal Student Aid and College Scorecard (shows costs, graduation rates, earnings, and debt information)
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Homestead Tax Credit Brochure: A program for senior citizens or people with disabilities
Financial Help (brochures, etc. about programs)
To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail dhseap@nd.gov.
To report suspected Medicaid Fraud, email medicaidfraud@nd.gov, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.
For assistance with Third Party Liability (TPL) - call (701) 328-2347 or e-mail medicaidtpl@nd.gov.