Get started in the Self-Service Portal
Apply online or manage your case for:
- Food assistance (SNAP)
- Healthcare (Medicaid)
- Home energy costs (LIHEAP)
- Family (CCAP & TANF)
New to the Self-Service Portal (SSP)?
Tutorials with videos and step-by-step instructions are available on the SSP Help Page. You can also find FAQs and contacts for help with the system.
Apply by Mail: Submit a request to have an application mailed to you.
In Person: Print and complete the Application for Assistance (SFN 405) or the Application for LIHEAP (SFN 529) and then return it to the human service zone office in your county.
For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.
For free Medicaid application assistance from a North Dakota Navigator, call 1.800.233.1737 or visit their website.
Get help for your family including paying for child care and temporary assistance to support your family.
Find help with food from the Supplemental Nutrition Assistance Program (SNAP) or WIC.
Find help with healthcare needs for you and your family.
Get help with heating, rent, utilities, mortgage and more.
Quick Links
We partner with other agencies that may be able to help you:
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Find a local Human Service Zone office in your area
Additional help:
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Federal Student Aid and College Scorecard (shows costs, graduation rates, earnings, and debt information)
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Homestead Tax Credit Brochure: A program for senior citizens or people with disabilities
Financial Help (brochures, etc. about programs)
To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail dhseap@nd.gov.
To report suspected Medicaid Fraud, email medicaidfraud@nd.gov, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.
For assistance with Third Party Liability (TPL) - call (701) 328-2347 or e-mail medicaidtpl@nd.gov.
The Customer Support Center can help you:
- report changes to your case
- answer questions about your case or programs
- check the status of your application and/or review
This is also where you will send documents related to your case either by email, fax or mail.
Note: If you are signed up for the Self-Service Portal (SSP) you can submit documents online.
Contact the center at:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506