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Get started in the Self-Service Portal

Apply online or manage your case for:

  • Food assistance (SNAP)
  • Medicaid
  • Home energy costs (LIHEAP)
  • Family (CCAP & TANF)

Log In or Sign Up

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Self-Service Portal Help, Tutorials and Resources

New to the Self-Service Portal (SSP)?

Tutorials with videos and step-by-step instructions are available on the SSP Help Page. You can also find FAQs and contacts for help with the system.

Visit the SSP Help Page

Additional Ways to Apply

Apply by Mail: Submit a request to have an application mailed to you.

In Person: Print and complete the Application for Assistance (SFN 405) or the Application for LIHEAP (SFN 529) and then return it to the human service zone office in your county. 

For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.

For free Medicaid application assistance from a North Dakota Navigator, call 1.800.233.1737 or visit their website.

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Mother helping duaghter write

Get help for your family including paying for child care and temporary assistance to support your family.

Mother and daughter shopping for produce

Find help with food from the Supplemental Nutrition Assistance Program (SNAP) or WIC.

Baby getting a check up at the doctor

Find help with healthcare needs for you and your family.

Father and son doing yardwork

Get help with heating, rent, utilities, mortgage and more.

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Quick Links

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Resources

We partner with other agencies that may be able to help you:

Additional help:

Publications

Financial Help (brochures, etc. about programs)

DHS Policy Manuals

Report Fraud

To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail dhseap@nd.gov.

To report suspected Medicaid Fraud, email medicaidfraud@nd.gov, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.

For assistance with Third Party Liability (TPL) - call (701) 328-2347 or e-mail medicaidtpl@nd.gov.

Need help? Our Customer Support Center is here for you.

The Customer Support Center can help you:

  • report changes to your case
  • answer questions about your case or programs
  • check the status of your application and/or review

This is also where you will send documents related to your case either by email, fax or mail.
Note: If you are signed up for the Self-Service Portal (SSP) you can submit documents online.

Contact the center at:
Email
: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506