Apply for Help


Welcome to the Economic Assistance and Medicaid Self-Service Portal

Use the SSP to apply online, check your benefits, complete a review and more.


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Apply or complete a review for Medicaid, Food Assistance (SNAP), Child Care Assistance (CCAP), Home Energy Assistance (LIHEAP) and Temporary Assistance (TANF).

Apply online or manage your case

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Apply or manage your case for NDRH Housing Stability or Help for Homeowners.

Housing Stability Programs

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Curious what you might qualify for? Answer a few questions and find out.

Am I Eligible?


The TANF Monthly Report can now be submitted online.

LIHEAP applications for the new heating season (Oct. 2023 - May 2024) will be accepted starting October 1. However, households whose income is solely from a fixed income source(s) may apply now. The following income types are considered a fixed income source: pension payments, railroad payments, social security payments, SSI payments, annuity payments, or IRA distribution payments.

If you have an energy related emergency (shut-off or disconnection notice, out of deliverable fuel, minor repairs), please contact the Customer Support Center.

Additional Ways to Apply

Apply by Mail: Submit a request to have an application mailed to you.

In Person: Print and complete the Application for Assistance (SFN 405) or the Application for LIHEAP (SFN 529) and then return it to the human service zone office in your county. 

For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.

For free Medicaid application assistance from a North Dakota Navigator, call 1.800.233.1737 or visit their website.

Get Started in the SSP
  1. Create a North Dakota login. If you already have one, you can skip this step.
  2. Link your case to your North Dakota login.

If you need help, find a video and step-by-step instructions on the SSP Help page.

Need help? Our Customer Support Center is here for you.

The Customer Support Center can help you:

  • report changes to your case
  • answer questions about your case or programs
  • check the status of your application and/or review

This is also where you will send documents related to your case either by email, fax or mail.
Note: If you are signed up for the Self-Service Portal (SSP) you can submit documents online.

Contact the center at:
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506

Customer Support Contact Info

I need help with...


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Get help with family needs including help paying for child care and temporary assistance to support your family.

Learn More

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Find help with food from the Supplemental Nutrition Assistance Program (SNAP) or WIC.

Learn More

Baby getting a check up at the doctor


Find help with healthcare needs for you and your family.

Learn More

Father and son doing yardwork


Get help with heating, rent, utilities, mortgage and more through programs like LIHEAP and NDRH Housing Stability. Find resources for individuals experiencing homelessness through PATH.

Learn More


Quick Links


We partner with other agencies that may be able to help you:

Additional help:


Financial Help (brochures, etc. about programs)

DHS Policy Manuals

Report Fraud

To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail

To report suspected Medicaid Fraud, email, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.

For assistance with Third Party Liability (TPL) - call (701) 328-2347 or e-mail