New to the Self-Service Portal (SSP)?
Tutorials with videos and step-by-step instructions are available on the SSP Help Page. You can also find FAQs and contacts for help with the system.
Apply by Mail: Submit a request to have an application mailed to you.
For additional information about public assistance programs and client rights, view the Application for Assistance Guidebook.
For free Medicaid application assistance from a North Dakota Navigator, call 1.800.233.1737 or visit their website.
We partner with other agencies that may be able to help you:
Find a local Human Service Zone office in your area
To report suspected fraud of the Basic Care Assistance Program, Child Care Assistance Program, Supplemental Nutrition Assistance Program, Low Income Home Energy Assistance Program, or Temporary Assistance for Needy Families Program , call the Fraud Hotline at 701-328-2332 or e-mail email@example.com.
To report suspected Medicaid Fraud, email firstname.lastname@example.org, or call 1-800-755-2604 - select option 8 to speak with an attendant. You may also complete the Surveillance and Utilization Review Section (SURS) Referral form and submit it to the Department.
The Customer Support Center can help you:
- report changes to your case
- answer questions about your case or programs
- check the status of your application and/or review
This is also where you will send documents related to your case either by email, fax or mail.
Note: If you are signed up for the Self-Service Portal (SSP) you can submit documents online.
Contact the center at:
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506