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Adults and Aging Qualified Service Providers (QSP)

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Enrolling as a Qualified Service Provider

Qualified Service Providers or QSPs are individuals or agencies that provide services to clients who receive services funded by North Dakota Health and Human Services.

People who qualify for home and community-based services can choose among available qualified service providers that offer competitively priced services.

QSPs are independent contractors that have met certain competency standards required to provide services to eligible clients.

To enroll as a QSP, contact Noridian Healthcare Solutions.

Noridian Healthcare Solutions
Attn: ND Medicaid Provider Enrollment QSP
PO Box 6055
Fargo, ND 58108-6055
Phone: 701-277-6933
Email: QSPEnrollment@noridian.com
 

Faxed documents are no longer accepted, please send documents by email or mail.

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Enrollment Assistance and Resources

Do you need help understanding or completing the enrollment forms or have questions about how to enroll?

The QSP Hub provides support, educational tools, and training opportunities to walk QSPs and QSP agencies through all stages of the QSP process.

Access the QSP Hub

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QSP Rates
QSP Program Update

Posted 6-21-2023

As a QSP you are required to revalidate (renew) your enrollment every five years instead of every two years!

Why revalidate?

Revalidations must be done to maintain QSP enrollment. If you do not revalidate your QSP enrollment, it may result in automatic closure of your QSP enrollment. Payments will be stopped if ND Medicaid does not get your completed revalidation packet by the due date.

How will I know if I need to revalidate?

A notice of revalidation will be sent to you before your QSP enrollment expires. Agency revalidation will be sent by email. All other revalidation information will be sent by mail. It is your responsibility to ensure all forms are correct and returned in a timely manner for processing. 

How do I revalidate?

Revalidations require much of the same paperwork you used for your initial enrollment. You must complete and submit a new forms packet and all required documentation. Some services require additional forms to complete revalidation. Make sure you are using the most current forms version!

Specific changes can be found in the Agency, Individual, Family Home Care and Family Personal Care QSPs handbooks.

Click here for QSP Q&A and other information on COVID-19.

IMPORTANT: QSP drop boxes for paper claims are located to the department's Prairie Hills Plaza building located at 1237 W. Divide Ave. - use Door #2, and the department's main office at the State Capital, 600 E. Boulevard Ave., Judicial Wing - third floor, Bismarck.

NEW: North Dakota QSP Hub - North Dakota’s centralized source of support and information for qualified service providers.

  • Get one-on-one individualized support by email, phone, or video conferencing with enrollment questions, service authorizations, electronic visit verification (Therap), documentation, billing processes, renewals and MORE!

QSP Handbooks
Once You are Enrolled

Informational packet for NEW QSPs (330kb pdf) (March 7, 2023)

Billing Instructions

Paper

Online

Claims Questions?

  • Claims payments
  • Claims submissions
  • Prior Authorizations

Documentation Guidelines for Individual Providers

 

    Computer-Based Training

    Contact

    Noridian Healthcare Solutions

    • Toll-Free: (877) 328-7098, 711 (TTY)
    • Phone: (701) 328-7098
    • Email: mmisinfo@nd.gov
    Resources

    Newsletters

    Various Links

    Outreach/Educational Material

    Family Home Care or Family Personal Care Enrollment

    This application should not be completed unless you have already been in contact with a case manager or your client has already been approved for this service.

    Family Home Care Provider (FHC) (May 2023) Form Packet (June 2023)

    Family Personal Care Provider (June 2023) Forms Packet (June 2023)