Attn: Organization Administrators - Deactivating inactive user accounts
It is the responsibility of

Attn: Organization Administrators - Deactivating inactive user accounts

It is the responsibility of the Organization Administrator to self-manage their staff members’ user account access to the MMIS Web Portal. The Department strongly encourages all Medicaid providers to establish, at a minimum, one primary and one back-up Organization Administrator.

Effective February 10, 2024, if a user’s account has not been active in 365 days, the MMIS Web Portal system will automatically terminate the user’s account. Questions? Call the Provider Relations Call Center at (701) 328-7098, toll-free (877) 328-7098 or email