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SSP Help

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North Dakota uses a Self-Service Portal (SSP) for Medicaid, SNAP, CCAP, TANF and LIHEAP. In the SSP you can:

  • apply online
  • complete a review
  • update your contact information
  • view details about your case
  • report changes
  • upload documents
  • view notices

Are you a trusted partner helping someone fill out an application? Click here for a guide for this process.

Link Your Account

To use the SSP you will need to link your case to your North Dakota Login. Step-by-step instructions for this process can be found below.

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How to create a North Dakota Login

If you already have a North Dakota Login, you can skip to "How to link your case."

 

Faces of ND

 

  1. Go to www.applyforhelp.nd.gov
  2. Choose from the following options:
    1. Apply Online
    2. Check My Benefits
    3. Complete a Review
  3. You will be taken to the North Dakota Login screen. Click "Create an account."
  4. Enter the information as prompted.
  5. Once you are finished, click "Create account."
  6. On the next screen enter your activation code, which will be emailed or sent via text to the contact information you entered.
  7. Click "Confirm."

You will receive a confirmation that your account has been activated. Now you can click "Return to online service" and log in to the SSP using the user ID and password you just created.

How to link your case

Faces of ND

 

  1. Go to www.applyforhelp.nd.gov
  2. Click “Get Started” under Check My Benefits to login to to the SSP.
  3. Log in using your North Dakota Login.
  4. At the top of the page, click the hyperlink that says “Link your case by clicking here.”
  5. On the pop-up screen enter your client ID, case number, date of birth and the last four digits of your social security number (SSN).
    Note: Your client ID and case number can be found on your Notice of Eligibility (click here to see an example).
  6. Click submit.
  7. You will see a confirmation that your case has been linked.
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Need Help?

If you are applying or completing a review for SNAP, TANF, Medicaid, Child Care Assistance or LIHEAP and are having technical issues, complete an online incident form.

If you have questions about your benefits or filling out an application or review, contact your local human service zone office (formerly called county social service office). To find contact information, click on your county using this North Dakota map.

Child Care Providers

Child Care Assistance Program information for child care providers can be found at www.hhs.nd.gov/child-care-assistance-program-provider-information.

LIHEAP Vendors

For questions on LIHEAP payment requests, policy, vendor procedures or reporting changes to vendor contact information, contact dhsliheapsys@nd.gov or call 701-328-4025.