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The FAQs will be updated as ND Medicaid receives more questions on the ND Health Enterprise MMIS.

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Browse Questions

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What billing changes will be seen on institutional claims?

The last digit of the bill type (frequency code) must coincide with the patient's status.

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Will National Correct Coding Initiative (NCCI) edits apply to facilities when ND Health Enterprise is launched?

Yes, we will be applying NCCI edits to outpatient facility claims.

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What are the ways I can submit claims to ND Health Enterprise?

There are three ways to submit a claim. You can submit a claim through an X12 (837) transaction, using a paper claim form, or online through the ND Health Enterprise portal.

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Will ND Health Enterprise accept secondary electronic claims?

Yes, we accept electronic secondary claims today in our Legacy system. We will continue to accept them in ND Health Enterprise.

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For pharmacy claims in cases where Medicaid is secondary to Medicare, specifically for DME, will these claims continue to auto-transfer to Medicaid?

Yes, claims where ND Medicaid is secondary will continue to crossover as they do today.

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What kind of pharmacy claims do not go through the Point-of-Sale (POS) system?

All pharmacy claims can be submitted in POS. Durable medical equipment (DME) and immunization claims will be submitted through ND Health Enterprise.

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If a claim suspends, what state is it in?

If a claim is in suspense within ND Health Enterprise, it is either under review or we are waiting for attachments from the provider.

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Can we expect faster claim processing and payment with the ND Health Enterprise portal?

Yes, if you submit a claim using the web portal the claim will be adjudicated once you hit the Submit button. If the claim requires additional review or attachments the claim will be suspended.

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Will the claim form be auto-populated in ND Health Enterprise like a clearinghouse?

No, ND Health Enterprise is not a clearinghouse.

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Will ND Medicaid accept either the 2006 or the 2012 ADA claim form?

Yes, these are the only two ADA claim forms we will accept in ND Health Enterprise.

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We submit 8-10 claims per month. Can we continue to submit paper?

Yes, you can continue to submit paper claims. The claims will need to be scanned before they are adjudicated by ND Health Enterprise.

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Can we submit ambulance claims electronically?

Yes, you can submit the claims electronically. You will need to submit any required attachments through fax or mail.

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How does a Basic Care facility bill within ND Health Enterprise?

The turnaround document will not be used in ND Health Enterprise. ND Medicaid will no longer mail out preprinted forms. The claim must be submitted with the NPI and taxonomy of the basic care facility using a UB04 claim form. Separate lines for personal care and room and board must be submitted on the same claim form.

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Will Basic Care continue to submit paper claims?

Paper claims will continue to be accepted in ND Health Enterprise. However, basic care claims can be submitted through an X12 (837) transaction or through the ND Health Enterprise web portal.

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Will Psychiatric Residential/Rehabilitative Treatment Facilities (PRTF) have to change claim billing forms from a CMS1500 to a UB04?

Yes, a PRTF will bill on a UB04 claim form using revenues codes to bill for services.

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How will claim billing for Ambulatory Surgery Centers (ASC) change with ND Health Enterprise?

A freestanding ASC will bill on a CMS1500. The claim will need to be billed with the ASC taxonomy and proper place of service. The SG modifier will no longer be required.

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Under the Claims Submission Guidelines for Nursing Facilities, the In-house revenue code is listed as 110, currently we bill with revenue code 120. Is this a change?

Yes, you should submit the appropriate revenue code to identify the type of room the resident is in.

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Will the payments be on one remittance advice or will we receive a remittance advice for each claim individually?

All of the claims processed in the checkwrite will be on one remittance advice.

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Will the member Medicaid eligibility that we see on the web portal be printable to put in a file?

You can print the web portal page with the results of a member's eligibility inquiry using the Print option in your web browser.

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What claim form option will a Basic Care Facility use to submit a claim through the web portal?

To submit a basic care claim through the web portal, select the institutional claim form option.

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Will the claim template be filled out with member information for a member who resides in a basic care facility?

The claim template will not auto populate with member information.

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The claims submission guidelines for home health services states that revenue code 0571 must be used to bill for home health aide visits. We currently use revenue code 0572 to bill for home health aide visits. Is there more than one revenue code that exis

The National Uniform Billing Committee (NUBC) guidelines identify revenue code 0571 as a home health aide visit. Revenue code 0572 is a home health aide hourly charge and is not an appropriate revenue code to bill for a visit.

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When creating templates in the system, does all of the red asterisk information need to be filled in?

You must name your claim template. This is the only requirement to save a claim template. However, you may want to fill in basic information that will be consistent on your claims.

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Will there be a list of changes outside of the companion guide (professional and institutional) that we can review with claims when ND Health Enterprise goes live?

No, there is not a separate list of changes outside of the companion guides.

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What is the EDI payer ID that is effective with ND Health Enterprise go-live?

The EDI payer ID is NDDHSMED.

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Will we be able to send electronic claim files directly to ND Medicaid through ND Health Enterprise?

Yes, once you have registered as a trading partner with ND Health Enterprise you will be able to send electronic claim files.

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Contact Information

N.D. Department of Human Services
Medical Services
600 East Boulevard Avenue, Dept. 325
Bismarck, N.D. 58505-0250

Phone: (800) 755-2604