Medicaid Member Feedback

A listening session is an open invitation to share your thoughts, ideas, and advice on specific topics with an agency that facilitates a program. Often, a listening session will help determine which topics a focus group needs to explore more deeply. 

Current Event:

We invite you to help make North Dakota the healthiest state in the nation! We want your feedback on ND Medicaid and your recommendations for the Medicaid Member Engagement Committee’s (MMEC) best practices. 

Attendees will be entered into a drawing for a chance to win one of 15 - $50 gift cards from the Justice Well Program to show appreciation for their participation.

Join our virtual listening session from 3-4:30 p.m. CT on Tuesday, May 6, 2025. Register for ND Medicaid's Virtual Listening Session. 

Follow the registration link and complete the registration form. You will receive an invite with a Microsoft Teams link. Place this event in your calendar or use the link on May 6 at 3 p.m. to attend. 

You can let us know that you need an accommodation like ASL interpretation or language translation during your registration. 

Event Outline:

• 3:00 p.m. - 3:05 p.m.: Welcome
• 3:05 p.m. - 4:30 p.m.: We will be asking questions around the following topic areas:
  • 3:05 p.m. - 3:45 p.m.: Taking suggestions on best practices for the member-based committee, MMEC
  • 3:45 p.m. - 4:30 p.m.: Gathering feedback on member experiences with ND Medicaid

Our Partners:

Center for Health Care Strategies (CHCS) provided funding and support to develop the partnership between ND Medicaid and the Justice Well Program. Through this partnership, HHS is able to host this event. 

The Justice Well Program has partnered with us to coordinate these events. Justice Well is providing gift cards to thank members for their time and help.  The Justice Well Program offers tools and support for recovery and behavioral health to individuals impacted by the justice system. We look forward to our work with Justice Well to connect with members across the state and from various walks of life.

Partner Promotional Toolkit

Event Flyer

Your voice matters - North Dakota Medicaid virtual listening session

We want to hear from you! Your feedback and lived experiences will help improve Medicaid for its members and build a strong, member-based committee. Be a voice in making North Dakota the healthiest state in the nation.

Who should attend:
Current or former Medicaid members and their family members or caregivers of Medicaid members

Tuesday, May 6
3 to 4:30 p.m. CT
Virtual by Microsoft Teams

Register: hhs.nd.gov/medicaid-member-engagement/feedback

For more information or to request an accommodation to participate in the event, contact Jen Sheppard at 701-328-8666, 711 (TTY) or jsheppard@nd.gov. 

Download virtual listening session flyer
Download virtual listening session flyer - Tribal  

Social Media 

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If you have experience with Medicaid - ND Health and Human Services would like to hear from you!

Join a virtual listening session to share your feedback to help improve Medicaid for its members and create a strong advisory group led by those who use the program.

Who should attend?

• Current or former Medicaid members and their family members
• Caregivers of Medicaid members

Tuesday, May 6 from 3 to 4:30 p.m. CT. 

Register: hhs.nd.gov/medicaid-member-engagement/feedback

#ndmedicaid

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Download Facebook and Instagram graphic - Tribal 

A survey is a set of questions that can be answered without sharing who you are. This gives you the freedom to feel like you can share your opinions honestly and without reaction from the survey producer. 

Current Event:

We invite you to help make North Dakota the healthiest state in the nation! North Dakota Health and Human Services (HHS) is conducting a survey to help us better understand the experiences of ND Medicaid members. Your responses will help the newly formed Medicaid Member Engagement Committee (MMEC) determine what issues are most important to North Dakotans.

ND Medicaid's online survey will be open May 1, 2025, through May 30, 2025. 

Take the 5–10-minute survey. 

Our Partners:

Center for Health Care Strategies (CHCS) provided funding and support to develop the partnership between ND Medicaid and the Justice Well Program. Through this partnership, we are able to host this event.  

The Justice Well Program has partnered with us to coordinate these events. The Justice Well Program offers tools and support for recovery and behavioral health to individuals impacted by the justice system. We look forward to our work with Justice Well to connect with members across the state and from various walks of life.

State Health Access Data Assistance Center (SHADAC) assisted us in the development of this survey and the compilation of its data. 

Partner Promotional Toolkit

Survey Flyer

Your voice matters - ND Medicaid member survey

Take our confidential 17-question survey and share your feedback and experiences to improve Medicaid for its members and build a strong, member-based committee. We need just 5-10 minutes of your time.

Who should take the survey

• Current or former Medicaid members and their family members
• Caregivers of Medicaid members

Details
Survey is open from May 1-30, 2025

Take Our Survey: hhs.nd.gov/medicaid-member-engagement/feedback

Paper copies available upon request

For more information or to request an accommodation to participate in the survey contact: Jen Sheppard at 701-328-8666, 711 (TTY) or jsheppard@nd.gov.  

Download survey flyer
Download survey flyer - Tribal 

Social Media 

Copy for social posts - Post on or after May 1 through May 30, 2025

If you or someone you care about has used Medicaid, ND Health and Human Services would like to hear from you!

By taking a quick survey - you can help improve Medicaid AND give input on creating a strong advisory group led by those who use the program.

Take the survey here:  hhs.nd.gov/medicaid-member-engagement/feedback

It only takes a few minutes, and your feedback can make a big difference.

Together, we are helping make North Dakota the healthiest state in the nation! 
#ndmedicaid

Download Facebook and Instagram graphic
Download Facebook and Instagram graphic - Tribal  

A focus group is an invite-based experiences where you can share your thoughts, ideas, and advice on specific topics with an agency that facilitates a program. A focus group discusses specific topics more in-depth than a listening session. Often, a listening session will help determine which topics a focus group needs to explore more deeply. 

Current Event:

We invite you to help make North Dakota the healthiest state in the nation! Share your recommendations for MMEC best practices. Attendees will be offered a $50 gift card from the Justice Well Program to show appreciation for their participation.

Join our virtual focus group from 3-4:30 p.m. CT on Friday, June 13, 2025. Express your interest in ND Medicaid's Virtual Focus Group.

Follow the virtual focus group link and complete the expression of interest form. We will contact you between June 2 through June 6 if you are selected to participate. Place this event in your calendar or use the link on June 13 at 3 p.m. to attend. We are accepting expressions of interest through May 30, 2025. 

Event Outline:

• 3:00 p.m. - 3:05 p.m.: Welcome
• 3:05 p.m. - 4:30 p.m.: We will be asking questions around your recommended best practices for the Medicaid Member Engagement Committee (MMEC).

Our Partners:

Center for Health Care Strategies (CHCS) provided funding and support to develop the partnership between ND Medicaid and the Justice Well Program. Through this partnership, NDHHS is able to host this event.   

The Justice Well Program has partnered with us to coordinate these events. Justice Well is providing gift cards to thank members for their time and help. The Justice Well Program offers tools and support for recovery and behavioral health to individuals impacted by the justice system. We look forward to our work with Justice Well to connect with members across the state and from various walks of life.

Partner Promotional Toolkit

More information coming soon!