Welcome Medicaid Members!
Welcome to your Medicaid Member Engagement webpage! I built this page just for you to better understand and connect to Medicaid. Building this webpage is only one small part of my work. I also:
- Share news
- Encourage member engagement
- Improve communications
- Collect general feedback
- Connect with members
I have lived in ND since 2014 and have been employed by the state of North Dakota since 2021. I come to Medical Services with my own lived Medicaid coverage experience. I work to serve the great people of ND using their feedback to leave an impression on Medicaid. If you would like to connect with me, please email me at medicaidmembers@nd.gov
-Jen Sheppard
Medicaid Member Handbook
Medicaid Member News
Lost or stolen Medicaid ID card?
- Call the Customer Support Center at (866) 614-6005 or 701-328-1000; 711 (TTY)
- Call the Medicaid Eligibility Call Center at (844) 854-4825, or
- Email medicaidcc@nd.gov
Requesting Form 1095-B, Health Coverage (Posted Jan. 11, 2024)
Form 1095-B is a tax form that reports the type of health care coverage or health insurance each individual in your household had for the previous year. For the 2023 tax year, the IRS determined that individuals do not need this information to complete and file their tax returns.
North Dakota Health and Human Services will not be mailing 1095-B forms to Medicaid members. Copies are available starting Jan. 16, 2024, upon request through one of the following options:
- Call the Medicaid Eligibility Call Center at 1-844-854-4825,
- Email your request to medicaidcc@nd.gov, or
- Send a written request to the following address:
North Dakota Health and Human Services
Medicaid Eligibility
600 E. Blvd. Ave.
Bismarck, N.D. 58505