ND Medical Marijuana Patients

Welcome to the North Dakota Medical Marijuana Program. Applications will be completed and submitted online via the BioTrackTHC registration system found on the program website under the Medical Marijuana Registration Portal.

Patients will need to register an account through the BioTrackTHC system before completing their initial application. Information required to register an account includes:

• Name (how it appears on state-issued ID)
• Email address
• Password (Must contain at least eight characters with at least one character being capitalized, one character being lowercase, and one character being a number.)

As part of the registration process patients will need to verify their account via a link sent to the email address listed on the account. This verification email is time-sensitive, so it is recommended to complete the registration process in one sitting.

After the account has been verified, log into the account and locate the “Applications” tab. On a computer, this can be found at the top-left corner of the screen as displayed in the image below. Select “Patient Application” and begin filling in the digital form.

On a mobile device, applicants will first need to click on the menu icon in the top-right corner of their screen that has four horizontal lines as shown in the following image. 

A menu will open with several options and icons. Select “Applications” as shown below. Select “Patient Application” and begin filling in the digital form.

• Name (how it appears on state-issued ID)
• Date of birth
• Mailing address (must be a ND address)
• Phone number
• Email address

All information must be current to avoid any delay in the application process or receipt of an ID card. 

• A clear photo: This is the photo that will go on the ID card if the application is approved.
  • Photo Guidelines:
    • Entire face and head must be visible
    • Do not tilt the camera
    • Clear (not blurry/hazy/pixelated)
    • Do not use a filter (Snapchat or other)
    • Eyes must be visible with the applicant looking directly at the camera
    • A plain background is best
    • Use good lighting (not too light or too dark)
    • Use a colored photo (not black and white)
    • No sunglasses
    • No hats/headgear
    • Remove eyeglasses to avoid a glare
    • Please wear a shirt
    • Do not include other people in the photo
    • Do not obstruct face with hands or other objects
• An uploaded copy of the front of the applicant’s ND state-issued ID (driver’s license or non-driver photo ID) 

Poor-quality photos, or those that do not meet the requirements, will result in a delay in application processing.

Applicants will be required to answer the following questions:

• Does the patient intend to have a designated caregiver? A designated caregiver (once carded) can purchase, possess, and help administer products to the registered patient. Patients can have up to five designated caregivers.
  • If answered ‘yes’, additional information must be provided.
    • “Caregiver” tabs will populate at the top of the patient’s application. The patient will need to enter their intended caregiver’s first and last name, date of birth, and email address. 
    • A designated caregiver must submit a separate designated caregiver application to receive a registry ID card.
    • A designated caregiver must enter the patient’s application barcode number on their application and click the ‘Verify’ button. 
    • Designated caregiver applicants are required to complete paperwork to have a criminal history record check performed upon initial application and every other year thereafter. 
• Is the patient able to make their own medical decisions?
  • If answered “no” additional information must be provided. Patients who cannot make their own medical decisions must have a designated caregiver.
• Is the patient a veteran?
  • If ‘yes’, then another question asks, does the patient receive health care services and/or treatment from a Federal VA entity?
  • If both veteran-related questions are answered ‘yes’, once the application is submitted, Medical Marijuana Program staff will reach out to the applicant with further instructions. 
• Is the patient enrolled in a hospice (end-of-life) care program?
  • If answered ‘yes’, additional information must be answered.
  • Hospice-enrolled patients will be required to upload additional documentation.
  • Hospice-enrolled patients should have one or more designated caregivers.

• Provider’s first and last name
• Provider’s email address

Incorrect information, particularly the provider’s email address, will result in a delay in application processing.

The applicant signs and dates a medical release of information related to the debilitating medical condition(s) that qualify them for the program. 

Medical Marijuana Program staff will reach out to patients or health care providers if more information is needed. Some health care facilities will also require that applicants complete their release of information form before sending requested medical records or information to the Medical Marijuana Program. 

Once an applicant has submitted a completed application, the provider will receive an email notification. They will also find the written certification that they need to complete on their pending list on their account.

• Please note: If the applicant has entered the provider’s email address incorrectly, they will not get the proper notification and will not have the patient application on their pending list. Please ensure the health care provider’s name is spelled correctly and the email address they use for the Medical Marijuana Program is entered correctly to avoid delays.
• If the applicant cannot complete a data field (it may be grayed out), it means that the information is meant for somebody else to complete, such as the health care provider.

Applicants can complete this information if they would like to.

All boxes must be checked and then the applicant must sign and date.

The $40 nonrefundable application fee can be paid in the following ways.

• Online payment with a credit card, debit card or electronic check. The online payment portal is at the end of the application. The ‘pay now’ button will only be activated once an applicant has completed their application in its entirety and has clicked the submit button.
  • If the blue button at the bottom of the application says ‘save’ rather than ‘submit’, it means that there is missing information in the application. Please review the application, and once all required information is entered, the blue button at the bottom of the application will say ‘submit’. 
• Check, cashier’s check or money order made payable to the ND HHS; MM Program. 
  • Write the application barcode number (10-digit alphanumeric number) on the payment to ensure the payment gets posted to the correct application.

  • Mail payment to: 

    ND HHS - Medical Marijuana Program

    600 E Boulevard Ave, Dept 325

    Bismarck, ND 58505

Applicants are responsible for understanding and complying with the state laws and administrative rules that govern the Medical Marijuana Program (NDCC Chapter 19-24.1 and NDAC Chapter 33-44-01), which can be found on the program website at Medical Marijuana State Laws and Administrative Rules. 

Inaccurate or incorrect information could result in a delay in processing of an application.

• An applicant who knowingly submits false records or documentation required by the Medical Marijuana Program will be permanently disqualified from participating in the Medical Marijuana Program.
• A material misstatement by an applicant may result in the registry identification card being suspended or revoked.

Applicants can log into the registration system where they completed their application at any time to view the progress of their application. Information about application statuses can be found on the program website at Application Statuses.

Registered patients can check their 30-day limit meter and 30-day purchase history via their online account.

Registered patients and their designated caregivers are responsible for monitoring their card expiration date and renewing their application up to 45 days prior to their card expiring. 

For more information or if you need an accommodation, please email medmarijuana@nd.gov or call 701-328-1311, 711 (TTY).

Following the submission of a complete application, including payment and the written certification by the health care provider, please allow two to four weeks for processing. 

Delays in processing could result from incomplete information, payment not being received, subpar photos being submitted, or additional documentation or information not being provided when requested by Medical Marijuana Program staff. 

Medical Marijuana Program staff will use the email address that applicants have provided on their application as the first means of communication. Therefore, it is important that applicants check their email inbox for important information regarding their application. Failure to do so may result in delays in the review process.