Member Engagement Coordinator

Welcome!

I am the new Member Engagement Coordinator for ND Medicaid. I want to talk with Medicaid members and hear about their Medicaid experiences. I want to use what you share to guide my work. I am making a Medicaid Member Handbook, writing newsletters, and forming a member-based committee. I am using Americans with Disabilities Act (ADA) practices to make our website and letters are useful and easy to understand for everyone. I have my own lived experience with Medicaid and have served others who have Medicaid. I call North Dakota my home, with pride, because of the great people who live here. I feel rewarded to know that my work is serving so many North Dakotans!

Jen Sheppard,

Member Engagement Coordinator

For more information on Medicaid Member Engagement or the MMEC:

Email: medicaidmembers@nd.gov