Handbook Content

Terms and Meanings

Some terms that we use in this chapter may not be familiar. These terms and their meanings are listed below.

  • Authorization: The decision Medicaid makes pay for and allow you to have a service.
  • Cessation: To stop or end a process.
  • Prescription: An order from your provider for medications, equipment, testing, or supplies.
  • Prior Authorization: A process of approving services, medications, or supplies to be covered. 
  • Provider: A doctor, nurse, therapist, or another qualified health care professional.
  • Qualify: Ability to have a service or coverage from a program.
  • TTY: The number you can call to connect with someone when you have a hearing impairment.

North Dakota Medicaid offers additional programs that are listed below:

Children's Health Insurance Plan (CHIP)

This is a Medicaid plan that can cover health care for a child that does not qualify for Medicaid.

You can contact us for more questions about CHIP:

Tobacco Cessation

North Dakota’s Medicaid program covers medication and counseling to help you quit using tobacco. Medicaid members do not need a prior authorization from their provider to get medication or counseling. 

North Dakota offers NDQuits to help North Dakotan’s quit smoking. This program also helps you quit using smokeless tobacco products like vapes or electronic cigarettes. You can begin a free program that helps you quit your way With NDQuits.


Contact Information Mentioned in this Chapter:

  • Customer Support Center
    • Toll-Free: (866) 614-6005
    • Local: (701) 328-1000
    • TTY: 711
    • Free translation available upon request
    • Email: applyforhelp@nd.gov 
    • Mail: Customer Support Call Center 
      PO Box 5562 
      Bismarck, ND 58506
    • Fax: (701) 382-1006

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