Visit our Durable Medical Equipment Providers webpage for DME policies, service authorization instructions, and more provider resources.
Durable Medical Equipment (DME) are supplies, equipment, or prosthetics that members with a medical condition, injury or illness need to be able do daily living activities.
You may need DME if you notice changes in your strength, balance, or ability to complete daily activities like walking, bathing, or toileting. These changes could happen because of a change in your age, health, or abilities.
What DME Are Covered
Covered DME Include:
- Bath/shower chair and toileting chairs
- Breast pumps
- Devices to help with breathing, such as CPAP, BIPAP, ventilators, oxygen equipment, and related supplies
- Diabetes devices include blood glucose monitors, insulin pumps, and supplies
- Diabetic shoes and inserts
- Enteral nutrition products, pumps, and related supplies
- Hearing devices
- Hospital bed and specialized pressure-reducing mattresses
- Incontinence (briefs and liners) and catheter supplies
- Oximeter and apnea equipment
- Ostomy supplies
- Prosthetics – facial, eye, breast, and extremities
- Orthotics - cranial remolding helmet, shoulder, arm, wrist, hand, hip, knee, ankle and foot
- Speech-generating device
- Suction pump and related supplies
- Walkers, gait trainers, standers, manual or powered wheelchair equipment and Hoyer and standing lifts
- Wound vacuum and related supplies
- Wound care supplies
For a full list of covered DME, go to our DME Coverage policy link on this webpage.
How to Get Your DME
You should ask your health care provider if DME could help you. You can do this at your next scheduled appointment. You can also make an appointment to talk to your health care provider if you notice changes to your health or daily abilities. Health care providers who can order your DME are:
- Physicians (MD, DO, DPM)
- Certified Nurse Practitioners (NP)
- Physician Assistants (PA)
- Clinical Nurse Specialists (CNS)
If you are seen in an urgent care or emergency room, these health care providers can also order DME for you if needed.
A DME provider is a medical supply store or pharmacy that carries medical supplies and equipment and is enrolled in ND Medicaid. You have the right to choose which enrolled DME provider to use. DME providers can help you understand which DME are covered and if you meet coverage criteria. You may have more than one DME provider depending on what supplies/equipment your health care provider orders. You can contact your DME provider if you have questions about how to use your DME.
Medicaid pays for Non-Emergency Medical Transportation (NEMT). This service is for members who need help getting to their covered medical service appointments with enrolled Medicaid providers. This includes medical appointments, getting your DME, and filling your medication prescriptions. If you need help getting to your DME provider, you can learn more about NEMT in our Medicaid Member Handbook or contact our Customer Support Center (See contact information at the bottom of this webpage).
Finding a Health Care Provider to Order Your DME
Your health care provider can help you decide which DME is right for you. If you do not have a provider, not sure where to get your DME, or have DME related questions, we can help:
- Contact our Customer Support Center (See contact information at the bottom of this webpage)
- Use the Provider Directory (Go to the Provider Directory link on this webpage)
Frequently Asked Questions (FAQs)
Is Adaptive Equipment Covered?
No, adaptive equipment is not covered. Adaptive equipment may be covered through a waivered program such as Traditional Individual with Intellectual Disabilities and Developmental Disabilities Home and Community-Based Services or Autism Spectrum Disorder waivers.
Some examples of adaptive equipment are:
- Tomato sitter
- Pea pod
- Weighted blanket
- Tracker/locator devices
- Sensory devices
You can learn more about our Medicaid waivers:
- Visit our Waivers webpage
- Toll-Free: (800) 755-2604
- Local: (701) 328-7068
- TTY: 711
- E-mail: dhsmed@nd.gov
Mail: Medical Services Division
600 E. Boulevard Ave., Dept. 325
Bismarck, ND 58505-0250 - Fax: (701) 328-1544
Are breast pumps covered?
Manual and electronic breast pumps are covered. You can talk to your health care provider about ordering your breast pump.
Are hearing aids covered?
Hearing aids, cochlear implants, and Bone-Anchored Hearing Aids (BAHA) devices may be covered. To learn more about your hearing coverage, visit the Medicaid Member Handbook or call (701) 328-4053.
Are eyeglasses covered?
Eyeglasses are covered when your Medicaid-enrolled eye care provider says you need them based on your vision exam. Your eye care provider will help you understand which lenses and frames are covered.
To learn more about your vision coverage, visit the Medicaid Member Handbook or contact our Customer Support Center.
Are dentures covered?
Dentures may be covered. To learn more about your dental coverage, visit the Medicaid Member Handbook or contact our Customer Support Center.
Helpful Resources
Contact Information
- Utilization Review Manager
- Call: 701-328-2764
- Email: tamholm@nd.gov
- Customer Support Call Center, Monday-Friday, 8 a.m. - 5 p.m. CT:
- Phone: 866-614-6005 or 701-328-1000
- TTY: 711
- Free translation is available
- Fax: 701-328-1006
- Mail: Customer Support Center
P.O. Box 5562
Bismarck ND 58506 - Email: applyforhelp@nd.gov
- In person: Visit a human service zone office. Find one near you.
- For billing concerns:
- Call: 701-328-7098