Q: I do not have access to my Growing Futures account, what do I do?
A: Click below to expand step-by-step instructions to help you log into your account.
Download a step-by-step guide or follow the steps below.
Step 1: Go to www.ndgrowingfutures.org and click on “Login.”
Tip: You can also log in on the Training Calendar page. Click “Login” in the upper right-hand corner.
Step 2: On the log in page, enter your email address and password. Then, click “Login.”
Step 3: Success! You have logged in to your Registry account.
Download a step-by-step guide or follow the steps below.
Step 1: If the Registry cannot locate your account with the information you provided on the Login screen, you will see a message like the one below. Click “Connect Account” to find your account.
Note: You must use the email address that is in your account. If you do not know what email address is in the account or the email is no longer valid, contact Growing Futures for assistance.
Step 2: Enter the information and click “Create Account.”
Note: Even if you are connecting to an existing account, you will still click “Create Account.”
Step 3: A pop-up window will confirm that an email verification has been sent to your email address. Click “OK.”
Step 4: Go to your email account and open the verification email. Click on “Reset My Password.
Note: Your email subject line may say that the email is regarding your Insight password, and you will see the Insight logo at the bottom of the email message. Insight is the software that powers the Registry and when you see that word and logo, you can be assured you are inside the secure Growing Futures Registry system.
Step 5: Enter your new password, then re-enter it to verify it. Click “Reset Password” to save it. Please note the password requirements.
Step 6: Return to Login, and sign in using your email address and updated password.
Step 7: Typically, when you return to the Login and sign in with your email and updated password, you will be immediately linked to your existing account. However, sometimes the information you’ve provided is still not enough to locate your account and you may be prompted to provide additional information.
You may be asked to provide information such as your birthdate and the last five numbers of your social security number.
Complete the account look-up and click “Next.”
Step 8: If no existing account can be found, you will be directed to complete the process to create your Growing Futures Basic Individual Account.
Note: If you think you already have an account, please contact the Growing Futures Registry for assistance before creating another account. Contact the Growing Futures Registry.
Q: How do I add or change my employer in my Growing Futures account?
A: It’s easy to add your employer to your individual profile.
- Log in to your Growing Futures account.
- Check “Become a member” and then click “Apply/Renew”.
- Complete each section of the membership profile and be sure to click “Save and Continue” for each section.
- When you get to the “Employment” section, click “Edit” and then “Add Position”.
- Select “North Dakota Regulated Child Care and Education” if you work in a child care program, including self-employed.
- Select "North Dakota Professional or Local/State Agency" if you work for a training, government or support agency.
- Use your program’s Growing Futures organization ID# to look up your employer. You can also search for your employer by name, city, DHS license number, or tribal affiliation. TIP: entering the least amount of information seems to return the best results. For example, enter “Beth Anderson” or "Busy Babies" instead of “Beth Anderson’s Busy Babies Child Care.” If entering your DHS license number, do not use any spaces or dashes even if those appear on the license.
- When you find your employer, click on the name and then “confirm”.
- Add your position and your start date. You can also add previous positions you’ve held along with the end date when you left that employment. Be sure to click “Save and Continue”.
- Complete the rest of the membership profile and be sure to click “Submit” at the end.
Q: How do I add college courses to my Growing Futures record?
A: College courses can be added to your Growing Futures record and counted as training toward childcare licensing under the following circumstances:
- The course was completed at an accredited college or university in the United States
- The course provided at least one semester hour of credit
- The course content was 80% specific to the Early Childhood period. NOTE: Development, learning, and teaching in the birth-8 years age range is unique and distinct from development and teaching practices in the elementary grades. Therefore, most K–6 coursework does not meet the 80% criteria and is not added to Growing Futures records. However, degrees in elementary education are included in the system as “related” degrees.
- The course is shown on your official transcript sent directly to the Registry by the institution that issued the credits; see Send Documents or College Transcripts
- You successfully completed the course with a letter grade of “C” or higher
Q: How do I send documents or college transcripts to Growing Futures?
A: At this time, the Registry is only able to accept electronic documents and transcripts.
Q: How do I know that my documentation has been received by Growing Futures?
A: You can view your documentation or transcript when you log into your Growing Futures account and look at your blue "Education" tab. Here you will see the items you have added. To the left of each one is a blue box indicating you have submitted a document for review to the Registry. If you click on this box you can view the actual document we received. Once these documents have been reviewed and accepted, they will show "verified" to the right of the listed item.
Q: How long does it take for my transcript or credential to be verified in my Growing Futures account?
A: It can take up to ten business days from the date that Growing Futures receives your transcript(s). If official documents are not received within 30 days of your Growing Futures membership or renewal application submission, your application will be processed without your transcript.
Q: My Growing Futures Learning Record is not showing the training I have completed, what do I do now?
A: Please allow the Training Sponsor 10 business days (excluding holidays and weekends) from the time you submit your training to award credit (if you passed) and for the course to appear on your Learning Record. After 10 days, if you do not see your training having a date under Completed and showing “Verified” under your blue "Training" tab or on your DHS Licensing Training Record, please contact the Training Sponsor directly.
The Training Sponsor contact information is found in the training description located in the event on the Training Calendar. Click on the green "View Details" button on the event for additional information. It can also be found in your Growing Futures Account under the blue "Training" tab by clicking on the title of the training event. If your specific training is not listed in either place, search for the sponsor on the Training Calendar for another event they may be sponsoring.
Q: What is the difference between a transcript and the Growing Futures Learning Record?
A: A transcript is an official transcript from the College sent directly to the Growing Futures Registry to be verified. A Growing Futures Learning Record is a list of your complete training of clock hours for licensing.
Q: How do I know if I have completed the Basic Child Care/Getting Started Requirement?
A: If you have met the Basic Child Care requirement, a completion date will appear in the top section of your DHS Licensing Training Record.
Q: Where can I find more Growing Futures resources?
A: Growing Futures Help Center has many useful resources!
Questions? Contact Us
Early Childhood
600 E. Boulevard Avenue, Dept. 325
Bismarck, ND 58505-0250
Phone: (701) 328-2115
Toll-Free: (800) 997-8516
Email: dhsec@nd.gov