Some people have barriers to participating in an event when we assume everyone communicates and accesses information the same way. Examples of barriers are speaking a different language than others around you or having a hearing impairment in a space that relies on the use of sound and voice. An accommodation is an action taken to remove a barrier. Examples of an accommodation would be translating information into a preferred language or offering a sign language interpreter to communicate with a member who cannot hear.
Translate any page on our website: This button, found at the top, right corner of this website allows you to choose with language you prefer to read our website content.
Screen reader-compatible website: Our website is continuing its ongoing work to make sure our content can be accessed by screen readers for members who have vision loss.
Text Telephone Devices (TTY or TTD): Health and Human Services phone lines offer the TTY feature for people with hearing impairments. TTY users may use relay North Dakota at 711 or 1-800-366-6888.
Free language translation: Free language translation: We offer free language translation services to make sure our members who speak limited English can understand their health care. If you need free language translation services, you can contact the Customer Support Center.
Free sign language interpretation: We cover sign language interpreter services for your Medicaid-related appointments. This helps our members with hearing loss understand their health care services and maintain their privacy and independence. If you need free sign language interpreter services, you can make arrangements with your provider.